{"id":2018,"date":"2026-01-22T22:55:34","date_gmt":"2026-01-22T22:55:34","guid":{"rendered":"https:\/\/rmimoveis.pt\/credito\/?page_id=2018"},"modified":"2026-03-23T12:16:27","modified_gmt":"2026-03-23T12:16:27","slug":"resolucao-de-litigios","status":"publish","type":"page","link":"https:\/\/rmimoveis.pt\/credito\/resolucao-de-litigios\/","title":{"rendered":"PAGINA &#8211; Resolu\u00e7\u00e3o de lit\u00edgios"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2018\" class=\"elementor elementor-2018\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86f74df e-flex e-con-boxed e-con e-parent\" data-id=\"86f74df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29a4cb5 elementor-widget elementor-widget-html\" data-id=\"29a4cb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- ===========================\n  RESOLU\u00c7\u00c3O DE LIT\u00cdGIOS \u2014 MOBILE FIRST\n  Layout: fundo azul claro + cart\u00f5es brancos\n  =========================== -->\n\n<section class=\"rmi-legal-page rmi-litigios\">\n\n  <!-- Card: Cabe\u00e7alho -->\n  <div class=\"rmi-legal-card rmi-legal-hero\">\n    <h1 class=\"rmi-legal-title\">Resolu\u00e7\u00e3o de Lit\u00edgios<\/h1>\n    <p class=\"rmi-legal-intro\">\n      Informa\u00e7\u00e3o sobre os meios dispon\u00edveis para a resolu\u00e7\u00e3o de lit\u00edgios relacionados\n      com a atividade de <strong>Intermedia\u00e7\u00e3o de Cr\u00e9dito<\/strong>.\n    <\/p>\n  <\/div>\n\n  <!-- Card 1 -->\n  <div class=\"rmi-legal-card\">\n    <h3 class=\"rmi-legal-q\">A sua satisfa\u00e7\u00e3o \u00e9 importante<\/h3>\n    <div class=\"rmi-legal-a\">\n      Em caso de lit\u00edgio relacionado com os meus servi\u00e7os, poder\u00e1 recorrer \u00e0s entidades abaixo indicadas,\n      consoante a natureza da situa\u00e7\u00e3o.\n    <\/div>\n  <\/div>\n\n  <!-- Card 2 -->\n  <div class=\"rmi-legal-card rmi-links\">\n    <h3 class=\"rmi-legal-q\">1. Centros e entidades de resolu\u00e7\u00e3o de lit\u00edgios<\/h3>\n    <div class=\"rmi-legal-a\">\n      <ul class=\"rmi-legal-list\">\n        <li>\n          <strong>Intermedia\u00e7\u00e3o de cr\u00e9dito (Almada):<\/strong><br>\n          CAC Lisboa \u2014 Centro de Arbitragem de Conflitos de Consumo de Lisboa<br>\n          <a href=\"https:\/\/www.centroarbitragemlisboa.pt\" target=\"_blank\" rel=\"noopener\">\n            www.centroarbitragemlisboa.pt\n          <\/a>\n        <\/li>\n        <li>\n          <strong>Seguros associados ao cr\u00e9dito (quando aplic\u00e1vel):<\/strong><br>\n          CIMPAS \u2014 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Provedoria de Seguros<br>\n          <a href=\"https:\/\/www.cimpas.pt\" target=\"_blank\" rel=\"noopener\">\n            www.cimpas.pt\n          <\/a>\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <!-- Card 3 -->\n  <div class=\"rmi-legal-card rmi-links\">\n    <h3 class=\"rmi-legal-q\">2. Reclama\u00e7\u00f5es<\/h3>\n    <div class=\"rmi-legal-a\">\n      <ul class=\"rmi-legal-list\">\n        <li>\n          <strong>Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico:<\/strong><br>\n          <a href=\"https:\/\/www.livroreclamacoes.pt\" target=\"_blank\" rel=\"noopener\">\n            www.livroreclamacoes.pt\n          <\/a>\n        <\/li>\n        <li>\n          <strong>Banco de Portugal (supervis\u00e3o de intermedi\u00e1rios de cr\u00e9dito):<\/strong><br>\n          <a href=\"https:\/\/www.bportugal.pt\" target=\"_blank\" rel=\"noopener\">\n            www.bportugal.pt\n          <\/a>\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <!-- Card 4 -->\n  <div class=\"rmi-legal-card rmi-legal-note\">\n    <h3 class=\"rmi-legal-q\">Nota importante<\/h3>\n    <p class=\"rmi-legal-note-text\">\n      Como atuo em nome das institui\u00e7\u00f5es de cr\u00e9dito, os lit\u00edgios relacionados com o contrato de cr\u00e9dito final\n      (nomeadamente condi\u00e7\u00f5es de pagamento, execu\u00e7\u00e3o do contrato ou comiss\u00f5es do banco) devem ser dirigidos\n      \u00e0 pr\u00f3pria institui\u00e7\u00e3o de cr\u00e9dito e \u00e0s entidades de resolu\u00e7\u00e3o de lit\u00edgios por ela indicadas.\n    <\/p>\n  <\/div>\n\n<\/section>\n\n<!-- ===========================\n  CSS \u2014 PADR\u00c3O LEGAL UNIFICADO\n  (igual \u00e0s outras p\u00e1ginas)\n  =========================== -->\n<style>\n  .rmi-legal-page{\n    background:#eaf3ff;\n    padding:20px;\n    display:flex;\n    flex-direction:column;\n    gap:14px;\n  }\n\n  .rmi-legal-card{\n    background:#ffffff;\n    border-radius:14px;\n    padding:18px 16px;\n    box-shadow:0 6px 18px rgba(0,0,0,.06);\n  }\n\n  .rmi-legal-hero{\n    text-align:center;\n    padding:22px 16px;\n  }\n\n  .rmi-legal-title{\n    margin:0 0 10px 0;\n    font-size:22px;\n    line-height:1.2;\n    font-weight:800;\n    color:#0b2a4a;\n  }\n\n  .rmi-legal-intro{\n    margin:0;\n    font-size:14.5px;\n    line-height:1.5;\n    color:#1d3550;\n  }\n\n  .rmi-legal-q{\n    margin:0 0 10px 0;\n    font-size:16px;\n    line-height:1.35;\n    font-weight:700;\n    color:#0b2a4a;\n  }\n\n  .rmi-legal-a{\n    font-size:14.5px;\n    line-height:1.6;\n    color:#1d3550;\n  }\n\n  .rmi-legal-a p{\n    margin:0 0 8px 0;\n  }\n\n  .rmi-legal-list{\n    margin:10px 0 0 18px;\n    padding:0;\n  }\n\n  .rmi-legal-list li{\n    margin:6px 0;\n  }\n\n  .rmi-links a{\n    color:#1f4e79;\n    text-decoration:underline;\n    word-break:break-word;\n  }\n\n  .rmi-legal-note{\n    border-left:4px solid #007BFF;\n  }\n\n  .rmi-legal-note-text{\n    margin:0;\n    font-size:14.5px;\n    line-height:1.6;\n    color:#1d3550;\n  }\n\n  \/* Desktop *\/\n  @media (min-width: 900px){\n    .rmi-legal-page{\n      padding:36px;\n      max-width:980px;\n      margin:0 auto;\n      border-radius:16px;\n    }\n    .rmi-legal-title{ font-size:30px; }\n    .rmi-legal-q{ font-size:18px; }\n    .rmi-legal-a,\n    .rmi-legal-intro,\n    .rmi-legal-note-text{ font-size:15.5px; }\n  }\n<\/style>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Resolu\u00e7\u00e3o de Lit\u00edgios Informa\u00e7\u00e3o sobre os meios dispon\u00edveis para a resolu\u00e7\u00e3o de lit\u00edgios relacionados com a atividade de Intermedia\u00e7\u00e3o de Cr\u00e9dito. A sua satisfa\u00e7\u00e3o \u00e9 importante Em caso de lit\u00edgio relacionado com os meus servi\u00e7os, poder\u00e1 recorrer \u00e0s entidades abaixo indicadas, consoante a natureza da situa\u00e7\u00e3o. 1. Centros e entidades de resolu\u00e7\u00e3o de lit\u00edgios Intermedia\u00e7\u00e3o [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":26,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2018","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rmimoveis.pt\/credito\/wp-json\/wp\/v2\/pages\/2018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rmimoveis.pt\/credito\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rmimoveis.pt\/credito\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rmimoveis.pt\/credito\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rmimoveis.pt\/credito\/wp-json\/wp\/v2\/comments?post=2018"}],"version-history":[{"count":10,"href":"https:\/\/rmimoveis.pt\/credito\/wp-json\/wp\/v2\/pages\/2018\/revisions"}],"predecessor-version":[{"id":4947,"href":"https:\/\/rmimoveis.pt\/credito\/wp-json\/wp\/v2\/pages\/2018\/revisions\/4947"}],"wp:attachment":[{"href":"https:\/\/rmimoveis.pt\/credito\/wp-json\/wp\/v2\/media?parent=2018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}